I am a Logistics and Customer Support Specialist with over 12 years of experience supporting global and AU-based freight companies in shipment coordination, rate card management, customer service, and import/export operations. I am reliable, detail-oriented, and skilled in managing high-volume logistics tasks with minimal supervision.
I help logistics teams improve performance by delivering:
• 95–98% on-time delivery through proactive tracking and issue resolution
• Accurate rate cards, quotations, and lane costing
• Seamless communication between carriers, shippers, and clients
• Expert use of TMS/FMS platforms
• Reliable operational and administrative support
I use technology to deliver accurate, efficient, and high-quality work:
Customer Service: Zendesk, Intercom, Zoho, Outlook
Collaboration & Productivity: Slack, MS Teams
If you need a dependable logistics or customer service specialist who can deliver accurate, efficient, and consistent results—let’s work together. :)
#LogisticsCoordinator #CustomerSupport #PricingSpecialist #DataEntry
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