I am a dedicated, friendly and an optimistic virtual assistant with over 10 years of customer service, technical support and medical billing professional experience. I've put a lot of effort into maintaining client satisfaction in order to support the growth of the company. I am adept at answering a wide range of customer inquiries by phone, email, and live chat. I am known for having exceptional communication skills and a strong problem-solving ability that leads to client satisfaction. I am also skilled at using a range of CRM and remote working technologies to deliver prompt and
efficient service.
What I can do for you:
- Enhance Customer Satisfaction
- Streamline Administrative tasks
- Handle Complex Customer Issues
- Deliver Multi-Channel Support
- Book Appointments
- Optimize Workflow Efficiency
- Ensure Data Accuracy & Reporting
- Support Growth & Scalability
- Provide Proactive Customer Engagement
- Be a Reliable, Long-Term Asset
Why me?
- Can work in a fast-paced environment
- Customer-Centric Approach
- Strong Attention to Detail
- Problem-Solving Mindset
- Adaptability & Flexibility
- Passion of Continuous Improvement
- Tech-Savvy & Resourceful
- Commitment to Results
- Ready to Elevate Your Operations
Tools I am experienced with:
- MS Office ( Word, excel, teams)
- Google Workspace
- Oracle
- Atlas
- dr chrono
- Availity
- Broadwork
- Optus
- Call assist
- Avaya
- Canva
- Slack
- Dashboard
- Google map
- Office Ally
- Kareo
- WDS ( Healthcare Financial Systems)
Feel free to contact me. It will be great to help.
Verified
