Learning and Enablement professional with experience supporting onboarding, training delivery, systems adoption, stakeholder coordination, and operational readiness across manufacturing, financial services, and contact center environments. Skilled in training needs analysis, onboarding systems, instructional design, and running QA calibration sessions across global teams. Experienced in using technology-enabled learning tools, LMS platforms, data dashboards, and analytics to drive measurable outcomes including faster onboarding, improved proficiency, and stronger operational performance. Focused on creating simple, scalable learning systems that help teams perform better and adapt to changing business needs.
