I am a highly experienced Virtual Assistant, Web Developer, and CRM Solutions Specialist with over 15 years of experience supporting CEOs, startup founders, entrepreneurs, coaches, agencies, and established businesses worldwide. I help organizations streamline operations, improve customer experiences, and accelerate business growth through technology, automation, and efficient digital systems.
With a Bachelor of Science in Information Management (Information Systems) from West Visayas State University, I combine a strong technical foundation with years of hands-on experience delivering practical business solutions. I am recognized for my reliability, attention to detail, structured problem-solving, and ability to manage complex projects with professionalism and efficiency.
Throughout my career, I have worked across web development, technical support, CRM administration, workflow automation, SEO, e-commerce, analytics, multimedia production, and business operations, enabling me to provide comprehensive support from strategy through implementation.
Core Expertise
Web Development & Website Management (7+ Years)
I develop, manage, optimize, and maintain professional websites across multiple platforms, including:
• Wix (Classic Editor & Studio)
• WordPress (Elementor & Divi)
• Squarespace
• Google Sites
My expertise includes:
• Custom website design and development
• Website redesigns and migrations
• Landing page optimization (CRO)
• Responsive and mobile-friendly development
• Website performance optimization
• SEO implementation
• DNS, SSL, hosting, and domain management
• Third-party integrations
• Forms, analytics, and marketing tool integration
• Website maintenance and troubleshooting
CRM Solutions & Customer Management (5+ Years)
I build and optimize CRM systems that improve customer relationships, automate processes, and provide actionable business insights.
Experienced Platforms:
• Keap (Infusionsoft)
• Kartra
• ZoomInfo
Working knowledge of:
• HubSpot
• GoHighLevel
• Zoho CRM
• Salesforce
• Pipedrive
• Monday CRM
Core capabilities:
• CRM implementation
• Sales pipeline development
• Customer segmentation
• Workflow automation
• Lead tracking and scoring
• Reporting dashboards
• Data cleanup and standardization
Workflow Automation & Systems Integration (7+ Years)
I design automated business processes that eliminate repetitive tasks and improve operational efficiency.
Technologies include:
• Zapier
• API integrations
• Website-to-CRM automation
• Email automation
• Calendar automation
• Spreadsheet automation
• Booking system integrations
• Business workflow optimization
Technical Support & Business Operations
I provide technical support for websites, CRM systems, cloud applications, and business software by diagnosing issues, implementing solutions, and maintaining reliable day-to-day operations.
Services include:
• Technical troubleshooting
• Software implementation
• Quality assurance
• User support
• System documentation
• Process improvement
• Executive assistance
• Operations support
SEO & Online Business Growth (5+ Years)
I help businesses increase their online visibility and generate qualified leads through strategic optimization and digital growth initiatives.
Areas of expertise include:
• Technical SEO
• On-page SEO
• Google Search Console
• Google Analytics 4
• Website performance analysis
• Email marketing automation
• Marketing funnels
• Campaign reporting
• Conversion optimization
E-commerce Management (3+ Years)
Experienced with:
• Shopify
• WooCommerce
• Etsy
• Amazon Seller Central
Responsibilities include:
• Product management
• Inventory updates
• Order processing
• Customer support
• Store optimization
• Payment gateway integration
• App integrations
• Abandoned cart automation
Creative & Multimedia Support
Graphic Design (Canva Pro – 7+ Years)
• Marketing materials
• Social media graphics
• Presentations
• Lead magnets
• Brand assets
• Infographics
Video Editing (Clipchamp Pro – 5+ Years)
• Promotional videos
• Short-form content
• YouTube videos
• Training videos
• Motion graphics
• Captioning
Audio Editing (Audacity – 3+ Years)
• Podcast editing
• Audio cleanup
• Noise reduction
• Mixing
• Enhancement
Learning Management Systems
Experienced with:
• Lightspeed VT
• Kajabi
• LearnDash
• TalentLMS
Responsibilities include:
• Course management
• Content updates
• User administration
• Progress tracking
• Reporting
Project Management (5+ Years)
Platforms:
• Asana
• -----------
• Trello
• ClickUp
Expertise:
• Project coordination
• Team collaboration
• SOP development
• Workflow design
• Operations management
• Documentation
Additional Professional Skills
• Data analysis and reporting
• Google Sheets & Microsoft Excel
• Dashboard creation
• Lead generation
• Content writing
• Copywriting
• Executive support
• Email management
• Calendar management
• Documentation
• Process optimization
• QA testing
• Business research
• AI productivity tools
Why Clients Choose Me
Clients value working with me because I consistently deliver dependable, high-quality results while maintaining clear communication and a proactive approach. I adapt quickly to new technologies and business processes, handle confidential information with professionalism, and focus on building practical solutions that improve efficiency, reduce manual work, and support long-term business growth.
Let’s Work Together
If you’re looking for a dependable professional who can combine web development, technical support, CRM solutions, automation, and business operations into one reliable resource, I’d be happy to support your business. My goal is to build long-term partnerships by delivering solutions that improve productivity, strengthen your digital presence, and help your business grow.
For more information please see my personal website at: -----------
I am looking forward to working with you!
