A virtual assistant with over 6 years of experience for an international beauty brand, supporting them by managing customer service, social media, organising data, administrative operations, and providing overall assistance with behind-the-scenes work for the brand. Highly organised, detail-oriented, and capable of working independently and as part of the team. Fluent in English and Spanish, with a strong passion for learning languages.
Skills:
• Customer Experience & Order Management
• Omnichannel Support
• End-to-End Order Management
• Chargeback & Dispute Resolution
• E-Commerce & Inventory Operations
• Inventory Synchronisation
• Shopify & TikTok Shop Integration
• Data & Quality Assurance
• Supply Chain Liaison
• Social Media, Marketing & Influencer Operations
• Content Strategy
• Influencer ROI Tracking
• B2B Retail Coordination
• Influencer Outreach
