Are you looking for a reliable Shopify customer service & dispute management expert who can keep your customers happy, your chargebacks low, and your inbox under control? I’m here to help you deliver 5-star support and protect your revenue daily!
Please read on ????
Here’s what I bring to the table:
? Shopify Customer Support (orders, returns, exchanges)
? Payment Dispute & Chargeback Management (PayPal, Klarna, OceanPayment, Airwallex)
? Strong Written Communication for Customer Emails & Dispute Responses
? Evidence Collection & Documentation for Winning Cases
? Empathy + Problem Solving to turn complaints into loyalty
? Fast, Reliable, and Professional Support Across Channels
? Initiative & Accountability in handling sensitive cases
? Workflow & Inbox Management to keep operations smooth
? Process Improvement & SOP Creation for efficient dispute handling
? Administrative Support tailored to e-commerce operations-
Process Improvement
-
Administrative Support
Here are the tools I am proficient with
- Zendesk
- Salesforce
- SAP
- Microsoft 365
- Google Suite
- Slack
- Shopify
- DeepL
- Zoho Mail
- Re:amaze
- PayPal
- Airwallex and Ocean Payment
- ChatGPT
Let's discuss how we can take this to the next level!
Verified
