I have over 12 years of experience in the BPO industry, working with diverse companies and handling a wide range of roles. I previously worked as a Virtual Medical Assistant in a pediatric clinic in Florida, USA, where I supported patient care, coordinated with healthcare providers, and managed administrative tasks efficiently.
Prior to this, I worked with Classic Sleepcare as an Insurance Verification Specialist for a U.S.-based DME provider. In this role, I was responsible for verifying patient insurance eligibility, benefits, and coverage with accuracy and attention to detail.
My background has equipped me with strong communication skills, adaptability, and the ability to work effectively across different systems and industries.
