Property Management Operations Support Specialist | Remote Property Management, Leasing, Tenant & Maintenance Coordination | Helping Reduce Workload & Improve Efficiency

Property Management Operations Support Specialist with 3+ years’ experience supporting residential property management and lettings operations remotely, backed by 13+ years across banking, e-commerce, administration, and client support.

I support property managers and letting teams with day-to-day property management operations, including tenant communication, maintenance coordination, leasing administration, and portfolio support. My focus is on reducing administrative workload and keeping property management workflows organised and efficient.

Core experience includes:
• Tenant and landlord communication
• Maintenance coordination and contractor management
• Lettings / leasing administration and application processing
• Rent tracking, arrears follow-up, and reporting
• CRM and property management system updates
• Compliance documentation and file management
• Email, calendar, and workflow coordination

I am experienced in supporting property managers and maintaining organised, up-to-date portfolios while ensuring timely communication with tenants, landlords, and contractors.

With strong remote operations experience, I adapt quickly to different systems and processes, delivering consistent and reliable support to property management teams.

I bring a structured, detail-oriented approach to property management support, helping agencies stay responsive, compliant, and on top of their portfolios—particularly during high-volume or busy periods.

LinkedIn: www.-----------/in/rhobie-ann-divino-7a9aba1bb