Detail oriented with extensive experience in Quality Assurance, back-office operations, and subject matter expertise within fast-paced, client-focused environments. Proven ability to perform thorough manual testing across QA, UAT, and Production environments, document and track defects, and collaborate closely with development teams to deliver high-quality products. Experienced in supporting and leading teams, managing daily operations, maintaining quality standards, and building strong long-term client relationships. Adept at handling client communications, creating clear documentation and reports, and adapting quickly to new tools and processes. Brings a balanced skill set combining technical testing, operational support, time management, and creative design contributions.
