Relies on comprehensive support in patient scheduling, communication, and electronic medical record (EMR) management. As a Virtual Medical Assistant, contributions include managing inbound and outbound calls, resolving patient concerns, and collaborating with onsite teams to streamline clinic operations and enhance patient satisfaction.
A Political Science graduate from the University of Caloocan City, expertise spans healthcare operations and insurance verification. At Optum, contributions focused on pre-authorization processes, medical coding accuracy, and seamless provider collaboration. Motivated to drive efficiency and patient-centered care, continuing to evolve within the healthcare industry remains a key focus.
