Anticipate problems before they occur by thinking in hypotheticals or imagining possible outcomes of any particular decisions. Based on my experience as a customer service representative, testing innovative ideas precisely and quickly will allow me to think bigger about what might ----------- e effective coaching/mentoring skills with peers or subordinates by developing a mission statement that includes what is to be done, why is it to be done and stating the objectives on how much of what the team/group hopes to accomplish by when
Probe for customer wants, interests and needs by having the right attitude, listening actively and increasing the customers comfort zone like in customer service.
Handle customers objections by understanding their reason and responding properly, addressing the most important objections. When we had the sales checkpoint, I was able to handle objections because I always put myself on to others situation, so I can easily solve it and the customers will purchase the product I am offering.