I have a solid Customer Service Service experience in a call
center setup support providing all types of services (phone, email, chat) for more than 2 years. I have worked with big companies such as AVG and AT&T as a Customer/Billing/Technical Support before I became a Virtual Personal Assistant.I have been a Virtual Assistant for more than 3 years now .I have a lot of different experiences and still willing to learn more. I dealt with different clients for the past years, discussing reports and data provided by each accounts.
I am a self-starter, dependable and result-oriented person. I am capable of doing whatever is asked of me, whether it is something I have experience with or something that I need to educate myself on, it will get done.
I can do several tasks simultaneously. I am persistent but patient towards one goal - providing quality support to customers.
I am easily to work with and very professional. I am available anytime and can work anytime of the day as needed.
I am confident that I can take up any project and do it with full dedication. I value trust, honesty and professionalism but most of all, client satisfaction is my top priority, and I always believe that all projects deserve excellence you are guaranteed that I will do my best to bring the best quality output.
VA’s TASKS AND DUTIES
1.PHONE SERVICES
Appointment Setting Track and Call previous owners of properties
Call Answering & Transfer Customer Service/ Telephone Support Cold/Warm
Calling Pre-Screen Buyers and Sellers
2.SALES & (Internet) MARKETING Search Engine Optimization
Search Engine Marketing
Social Media Marketing??Facebook Marketing??Twitter Marketing
Linkedin Marketing??Email Marketing
Lead Generation Sales Advertising
3.ACCOUNTING SERVICES
Profit/Loss Report
Income Statement
Balance Sheet Report
Creating Invoices
Bookkeeper
Time Keeping
Time Card Entry
Quickbooks
Zoho
4.CLASSIFIED ADS ONLINE POSTING(We Buy Houses and We Sell Houses Ads)
Post Ads on properties for Sellers and Buyers (Classified Ads) Craigslist Backpage Kijiji and a lot more( Around30-50 Real Estate Sites)
Article posting and submission Newsletters/Press realeases submission
5.SOCIAL MEDIA MANAGEMENT??Facebook - join real estate groups??Twitter - follow real estate professionals
LinkedIn - connect with real estate professionals
Biggerpockets - connect with real estate professionals, asked for their email address and phone number, add them to sellers/buyers list
Connected Investors - connect with real estate professionals, asked for their email address and phone number, add them to sellers/buyers list
6.Market Research:
Research Wholesale Properties
Research Properties depending on clients specifications - Vacant House Research
Get Inventory Listings of Home Builders
7.Autoresponder Management:
(HubSpot, GetResponse, Klaviyo, Mailchimp, ConvertKit, Autopilot, Omnisend,Aweber, Constant Contacts, RealeFlow)
Create and Schedule Newsletters
Creating an Effective follow-up Campaign
Turning Visitors to a Website Sign-up RealeFlow handling
8.E-mail Handling:
Preparing Mail out
List Emailing Investors
Respond to EmailsEmail Campaign
9.Amazon, Shopify and WooCommerce
Customer Support
Order Management and Processing in WooCommerce, Shopify, and Amazon
10.OTHER SERVICES:FACEBOOK Groups, Page Blasting, Message Blasting, Facebook Creation/Fan Page/FB Groups
Vacant House Research/Run Comps
Skip Tracing (Intelius Expert,Fast People, Truepeoplesearch and Yellowpages)Lead Mining
Managing Account on Freedomsoft, Realeflow, Salesforce, Infusionsoft, Liondesk, Moneytree, Salesforce, Freshdesk/Zendesk, Servicem8
Syndicating property ads through sellpoint, postlets, or freedomsoft
