Experienced Shared Services Manager with over 10 years of hands-on leadership in Global HR operations. Specialized in managing multi-country employee services, process optimization, and service delivery across diverse regions. Passionate about driving people-centered strategies, fostering team performance, and resolving complex HR issues with agility and empathy. Thrives in fast-paced, multicultural environments, collaborating with cross-functional teams and leveraging technology to deliver efficient, high-quality support at scale.