I help businesses stay organized by providing reliable Virtual Assistance, Executive Assistance, Customer Support, and CRM Management. With over two years of experience supporting customers, sales teams, and internal operations across customer service, sales, HR, education, and marketing, I help business owners streamline daily operations so they can focus on growing their business.
My experience includes managing email and customer communications, CRM management, lead nurturing, data entry, calendar coordination, document processing, reporting, sales support, onboarding assistance, and cross-team coordination. I have consistently resolved 50+ customer concerns per shift while maintaining quality standards and have processed more than 1,000 customer orders with 95% data accuracy.
I am proficient with GoHighLevel, Birdeye, SAGE, Google Workspace (Docs, Sheets, Drive, Calendar), Microsoft Office, Canva, Trello, Asana, Slack, Google Analytics, and a variety of email and chat support platforms. I learn new systems quickly and adapt to different workflows with minimal supervision.
I am available for full-time remote work and can work across US, UK, and AU business hours. I am looking for a long-term position where I can become a dependable member of your team rather than a short-term freelancer.
I take ownership of my work, communicate proactively, pay close attention to detail, and consistently meet deadlines. My goal is to make your operations more organized, your customers better supported, and your day-to-day workload easier to manage.
