With extensive background and record of accomplishments in providing support and brings focus on growth, confidence in decision-making and in leading. Articulate and driven with strengths in relationship-building, planning and operational problem-solving.
Team Leader(Supplier e-Commerce)(2 years)Giant International Software Station Inc.,Baguio City 2600
Developed open and professional relationships with tea-----------mbers to facilitateeffective and efficient day-to-day operations.Closely monitored team performance by conducting QAs/Feedback and trackingkey metrics, identifying and managing underachievers appropriately throughSWOT analysis and mapped development plans for them.Planned employee workloads and delegated tasks strategically for a wellbalanced number of and difficulty of tasks.
Support Analyst(Supplier e-Commerce) (2 years)Giant International Software Station Inc.,Baguio City 2600Worked with distributors, suppliers, and other third-party customers that handlessupplier reporting integrations like VIP(SRS), BUDNET, MLCC and more.Assisted distributors and suppliers of wine and beverage products in managingtheir sales, inventory, outlet, salesman, and budget files.
Customer Service Representative(5 years combined for different line of businesses)
