Client operations & customer support for US-based businesses

Hi! I’m ----------- ----------- -----------, a detail-oriented Virtual Assistant and Operations Support professional with 5 years of experience supporting US-based clients, primarily in health, wellness, and e-commerce businesses. I specialize in administrative support, customer service, and workflow automation.I have hands-on experience with platforms and tools such as:

- CRM & Automation: Zoho, GoHighLevel, Zapier
- E-commerce & Health Platforms: WooCommerce, Fullscript, Nutri-Q, Practice Better, Evexia Labs
- Productivity & Documentation: Google Workspace (Docs, Sheets, Forms, Drive), Airtable, Docusign, Dropbox
- Content & Media: Canva, Descript, Buzzsprout, Vimeo
- Social Media: Facebook, Instagram, X, YouTube, Pinterest
- AI & Tools: ChatGPT, ElevenLabs

In my most recent role, I managed client communications, handled customer inquiries via email and chat, maintained organized records, and streamlined workflows to improve operational efficiency. I’m comfortable working independently, across different time zones, and always aim to make processes smoother for my clients.

I’m highly organized, proactive, and reliable, with a passion for supporting businesses to run efficiently and grow. I’m open to remote work and ready to contribute immediately to your team.