Having been in the Business Process Outsourcing industry for more than two years and as an English Tutor for the same duration, I became well-versed in the English language. I also have experience in cold calling and scheduling as I worked for a staffing agency ----------- addition, I was able to hone my problem-solving and analytical skills because of the accounts I was assigned in. I can multi-task and able to work in a fast-paced environment.