I support healthcare providers by delivering reliable patient coordination, accurate documentation, and efficient administrative workflows. With hands-on medical VA training and real clinic exposure, I ensure patients are scheduled on time, messages are handled promptly, and records stay compliant and organized.
I specialize in helping clinics reduce administrative workload so providers can stay focused on quality patient care.
Core Services
- Appointment scheduling & Calendar Management
- High-volume scheduling, rescheduling , reminders, and follow-ups with speed and accuracy.
-Patient Communication (inbound & outbound)
-Professional, empathetic patient support through phone, email and portal messaging
- Insurance Verification & Prior Authorizations
- Eligibility checks, managed care plans, and prior auth processing
- EHR/EMR Documentation & Updates
-Skilled in Athena Health, eCW, Availity, Jane App
-Medical Billing Support
- Claims assistance, data entry, coding accuracy, and reimbursement support.
-Patient Intake & Demographics Verification
- Accurate data collection to ensure complete and compliant patient records.
-General Virtual administrative support
-data entry, task management, calendar management, email management, provider assistance , and day-to-day workflow support.
TOOLS & PLATFORMS
-Electronic Health Records (EHR/EMR)
- RXNT
-Jane App
-Slack
- Google Workspace
-Microsoft Office Suite
-Calendly
-Zoom
-Canva
-Honeybook
-MS Teams
-Trello
Verified
