Versatile support professional with expertise in Amazon Seller Support (T4) and multi-industry customer service, billing, and technical support. Skilled in resolving complex catalog, account, and compliance issues, managing FBA operations, and performing root cause analysis. Experienced in coaching internal teams, troubleshooting system-level problems, and improving account health. Known for combining e-commerce operations knowledge with strong customer-facing and technical skills to deliver timely, accurate, and actionable solutions.