As a driven individual, I aim to deliver efficient and top-notch support services to clients. With a strong background in administrative management, I've led various operations and staff, confident in adding significant value to the company. In my nearly 9-year tenure, I've honed my skills across multiple departments: Sales (managing invoicing and orders), Operations (solving cross-departmental issues), and as an Account Officer (blending bookkeeping and customer service).
Key Highlights:
* Managed diverse administrative tasks encompassing personnel training, records maintenance, correspondence, budgeting, payroll, procurement, and supply management.
* Accumulated 8 years and 2 months of hands-on experience in face-to-face, phone, and email customer service, ensuring excellent service delivery.
* Proficient in reception duties, handling incoming calls and resolving customer inquiries efficiently.
* Certified Quality Management Auditor, adept at filing, data processing, records management, and written communication. I possess a flexible and innovative mindset, always seeking solutions and improvements in my work. Curiosity drives me to continuously learn and adapt, while my ability to work both collaboratively and independently ensures I prioritize and deliver high-quality work within deadlines.
