With over 4 years of experience as a Freelancer/Virtual Assistant(Mortgage Broker Support/Executive Assistant), I've honed my skills in email management, appointment settings, cold calling, lead generation, data entry, and client communications. Prior to that, I spent 5 years in the BPO industry, where I gained valuable experience in customer support, technical support, and telemarketing. I take great pride in going above and beyond for my clients, ensuring they receive top-tier service, and I always aim to produce high-quality work. I'm passionate about helping people. Collaboration is something I really value, and I enjoy working with others to achieve shared goals.