I have over 10 years of experience working as a customer service representative with seven years of travel experience handling phone, chat, and email. Making arrangements for corporate or VIP and leisure travel, including flights, hotels, trains, and luxury vehicles, is my responsibility as a professional travel agent.
In addition, I worked as a virtual assistant for a roofing company as an insurance claims handler. In this role, I oversaw the daily operations of processing insurance claims, setting up meetings with adjusters, requesting scopes of work, organizing reinspections, and making sure that insurance companies were contacted on time.