I have been working as a Virtual Assistant for many years now and have worked in a BPO or Call Center Industry in the Philippines for more than 10 years. I have an unwavering commitment to customer service, with the ability to build productive relationships, resolve complex issues.
I am capable of:
• Cold Calling Prospect clients (Real Estate)
• Answering phone and assisting customers with initial inquiries
• Responding to clients or customers e-mail inquiries
• Working with CRM tools like SalesLogix or SLX
• Performing Data entry for online customer database
• Canva, Trello, Asana, Teamwork,LinkedIn,REIRail, Shopify, Skip Genie
• Establishing a trusting relationship with customers
• Educating new customers by answering product and service questions
• Maintaining customer record by updating account information
• Doing Web Research, Lead Generation
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