I have experience working as Bilingual Customer Service Representative for a financial company. Where I collect payments, process refunds, and assisting customers concerns or issues.And also back in-----------I have worked as an English Account Associate catering Voice and Non-Voice AccountEducate customers on product and service offeringsBuild customer confidence by actively listening to their concerns and giving appropriate feedback'sFraud AnalystAnalyze data entryEmails and EscalationsSales AssociateI'm a social media savvy and bilingual as well. I can assure you that I'm fluent in English and Spanish, can communicate well given my background as Bilingual Customer Service Representative. I'm also familiar with using Google Drive, Docs, and Sheets.
