Hi! I’m a customer service and administrative professional with 12+ years of experience working with customers, handling transactions, resolving concerns, supporting sales, and managing administrative tasks.
My experience includes customer support, email and chat communication, data entry, customer follow-ups, lead generation, cold calling, documentation, and team coordination.
I’m also familiar with Google Workspace, Microsoft Teams, Microsoft Office, Canva, and basic QuickBooks bookkeeping.
I can help with:
• Customer service and chat/email support
• Data entry and administrative tasks
• Lead generation and cold calling
• Customer follow-ups and retention
• Email and calendar management
• Documentation and record keeping
• Sales support and prospecting
• Basic bookkeeping
• Canva graphics and basic content support
I’m organized, dependable, willing to learn, and comfortable working independently. I’m looking for a long-term remote opportunity where I can use my experience to help a business provide better customer service and keep its daily operations organized.