I'm an experienced customer support agent that worked in some institutions in my years with BPO (Business Process Outsourcing) companies.
I have experience in managing operations at Ecommerce and Telecommunications company for more than 10 years.
Moreover, I am always eager and quick to learn new skills as required. Under pressure, I always keep a positive mental attitude to fulfill my tasks.
While I'm great at working independently, I also work well with others and can adapt to a fast-paced environment.
I've been working with competitive metrics and is always focused on customer satisfaction.