Information Technology graduate with strong hands-on experience in WordPress development, GoHighLevel automation, and technical support. Proven expertise in building, customizing, and maintaining WordPress websites, as well as designing high-impact funnels, workflows, and automations within GoHighLevel.
Experienced in advanced GHL configurations including AI Agent creation, MCP server setup, API-based integrations, and A2P registration. Adept at providing end-to-end technical support through chat and ticketing systems, managing hosting environments via cPanel, and resolving web, platform, and networking-related issues efficiently and accurately.
GoHighLevel (GHL) Expertise
-Workflow, trigger, and automation development
-Funnel and landing page design (multi-step funnels)
-AI Agent creation and configuration
-MCP server setup and management
-API integrations (third-party services, custom endpoints, webhooks)
-Zapier and external platform integrations
-A2P registration, verification, and SMS compliance setup
-CRM configuration, pipeline management, and marketing automation
Additional Technical Skills
-WordPress Development
-Theme customization and plugin configuration
-HTML, CSS, and PHP customization
-Site optimization, updates, and maintenance
-Customer & Technical Support
-Live chat support and ticket handling (Zendesk, Freshdesk, etc.)
-Troubleshooting web, hosting, and application issues
-Infrastructure & Networking
-cPanel administration (domains, email, SSL, databases, backups)
-Basic networking (IP setup, modem/router configuration)
-Cloud-based hosting environments
