Customer Support and Operations professional with 12+ years of experience
in customer service, billing support, sales support, subscription management,
technical troubleshooting, Trust & Safety, and quality assurance within fast
paced BPO environments. Strong English communicator with proven ability to
handle customer inquiries related to subscriptions, billing, sales, and account
management across phone, email, and chat platforms. Highly tech-savvy,
adaptable to CRM systems, and committed to achieving performance targets while delivering exceptional customer and client experiences.
