I solve problems quickly.
That's not a tagline - it's how I worked for 10+ years remotely with US, EU and Australian brands.
•10+ years remote •Calm under pressure
•Proactive customer updates •Retention-focused
I'm looking for a long-term Customer Support Specialist role where I can handle high-volume inquiries (50-100 and up daily) keep customers informed without being asked, and protect your brand by reducing refunds and chargebacks.
Why me?
- Speed + Accuracy
- Proactive Communication
- Calm Under Pressure
- On Camera, no hesitation
Tools:
Support: Email, Chat, SMS, Phone, Ticketing Systems (fast learner)
Platforms: Klaviyo, Shopify, Slack, Notion, Google Workspace and many more
Operations: CRM, escalation protocols, cross-functional collaboration
Reliable internet + backup connection.
Let's talk. Send me a message - I'll respond quickly and that's for sure!
