2 years in Hospitality Restaurant Services and 7 years in Healthcare Industry both similar roles that provides customer service.
With several years of experience in the industry, I have honed my skills in customer service, specifically in handling medical eligibility, benefits, claim, and invoices. MY expertise includes providing information , verification of benefits, resolving billing issues processing payments, and managing patient's account and liaising with insurance companies to ensure accurate and timely reimbursement.
Iam adept in navigating complex billing software and maintaining confidentiality while providing exceptional service to healthcare providers. My strong communication skills have consistently contributed to efficient operations and levels of customer satisfaction.