I help service-based businesses stay organized, responsive, and convert more inquiries into booked jobs by managing customer communication, scheduling, and CRM systems.
With experience in customer service, B2B/inside sales, and event coordination, I’ve handled high volumes of client inquiries, bookings, and follow-ups while keeping records accurate and up to date. I’ve contributed to revenue generation (including $10,000 in 2 months for a campaign) and have experience closing both inbound and outbound leads.
I’m comfortable managing:
Calls, emails, and SMS communication
Appointment setting and calendar management
CRM systems (Salesforce, Zendesk, GoHighLevel, PipeDrive)
Scheduling (Gorilla Desk, Accuity, Calendly)
Lead follow-ups and pipeline tracking
I work well in fast-paced remote environments, coordinate smoothly with internal teams, and make sure nothing falls through the cracks.
If you’re looking for someone reliable who can respond quickly, stay organized, and help improve your customer experience and day-to-day operations, feel free to reach out. I’m available for long-term work and can start immediately.
