I am a dedicated and highly skilled HIPAA Certified Medical Virtual Assistant with more than a decade of experience in healthcare field. I am also a Registered Nurse in the Philippines and a US Registered Nurse. I bring a unique blend of clinical expertise and administrative proficiency to provide exceptional support to healthcare providers and patients. My background in nursing ensures that I understand the intricacies of patient care, medical terminology and healthcare protocols, allowing me to offer informed and compassionate assistance. I have an extensive experience with US Healthcare account and revenue cycle management.
KEY SKILLS
Clinical Knowledge:
Extensive experience in patient care, medical procedures and healthcare protocols.
Administrative Expertise:
Proficient in managing patient records, scheduling appointments, Insurance verification and prior authorizations, Inbound and outbound calls.
Communication:
Strong verbal and written communication skills, ensuring clear and empathetic interactions with patients and healthcare teams.
Technical Proficiency:
Skilled in EHR/EMR systems, telehealth platforms and other medical software.
Problem-Solving:
Ability to address patient concerns and administrative issues efficiently and effectively.
Confidentiality:
Commitment to maintaining patient privacy and confidentiality in compliance with HIPAA regulations.
