Hello, I'm ----------- -----------, but feel free to call me BERT. I'm 35 years old and hold a degree in nursing, which I earned in 2012. I worked as a nurse for almost two years before transitioning into the BPO industry. I’m passionate about sports, especially basketball, which helps me stay active and manage ----------- addition to my professional life, I’m actively involved in my community at St. Joseph Church. I started out as an actor in our theater group and eventually took on the role of stage coach, guiding others in developing their acting talents.I see that your company is hiring for a Customer Service Representative to work from home. I bring close to two years of BPO experience, covering both inbound and outbound roles in customer care, technical support, and sales. Most recently, I’ve worked as a recruitment specialist.With a strong attention to detail and the ability to learn quickly, I’m confident that my diverse background, skills, and experience make me a strong fit for this role. I would love the opportunity to contribute to your team.