I am an IT professional with extensive experience in tech support, accounting, database management, and network engineering. I have managed software installations and configured hardware and software across a wide range of operating systems from Windows 95 to Windows 11, as well as various Linux distributions·
Previously, I worked as a Network Engineer Associate at Accenture under Google's Remote Operations Center. I used ticketing tools to triage and diagnose network issues, monitored and maintained network uptime, and developed project management tools to drive process improvements through automation. Proficient in Google Workspace and Microsoft Office, I am adaptable to night shifts and have experience working across EMEA, NASA, and APAC regions·
At IQVIA, I ensured healthcare data accuracy using the One Key tool for validation and analysis. Currently, I manage critical reference data for Healthcare Organizations and Prescribers, ensuring accuracy through thorough research, phone verifications, and data analysis, while actively contributing to process improvements·
Additionally, I served as an accounting clerk at Panda Saudi Arabia, handling IT tasks for Smartlink systems, a CRM tool used for bank reconciliations, payroll processing, billing, and invoicing, including accounts payable and receivable·
My diverse background ensures I optimize IT systems, provide technical support, and adhere to industry standards. I hold certifications in Python development, front-end development for beginners, and web development courses from SoloLearn.
