Results-driven E-commerce Operations Lead with 10+ years of experience in customer experience, operations, and team leadership. I help e-commerce businesses improve customer support, streamline operations, recruit and train remote teams, and build efficient processes that support growth.
My experience includes Shopify, Zendesk, Meta Ads, Google Ads, email marketing, AI automation, Trustpilot management, and process improvement. I enjoy solving problems, optimizing workflows, and helping businesses deliver an exceptional customer experience while operating more efficiently.
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