I’m a Virtual Assistant and Customer Service professional with experience in short-term rental management, customer support, sales, lead generation, and administrative tasks.
I have 4 years of hands-on experience managing Airbnb, VRBO, -----------, and Plum Guide properties, handling guest communication, bookings, calendars, check-ins, complaints, and coordinating with housekeeping and maintenance teams.
I also have experience in BPO, sales, lead generation, email/chat support, and virtual assistance, which has helped me become comfortable working with different types of clients and handling multiple tasks at once.
I’m organized, dependable, proactive, and easy to work with. I take ownership of my work, communicate well, and always make sure tasks are completed properly and on time.
I’m comfortable learning new tools and systems and can work independently with minimal supervision. Whether you need someone to manage guests, support customers, follow up with leads, or handle day-to-day administrative work, I’m ready to help.