EXPERIENCED AMAZON ADMIN & PRODUCT RESEARCHER
- Product listing optimization
- Product Research
- Supplier Research
- Customer service
- Order fulfillment
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SALES & CUSTOMER SERVICE EXPERIENCES:
• Phone, Chat, Email Support
• Customer and Sales Retention
• Refunds, Order processing, Delivery tracking, Order Issue Resolution, etc.
• Problem Solving and After Sales Service
• Data-Entry and Account Management
• Upselling and Sales Generation
• B2B Marketing, Technical Support and Preparing Quotations
ADMINISTRATIVE JOB EXPERIENCES:
• Calendar Management
• Proficiency in Microsoft Word, Excel or Google Sheets, Docs, Gmail and Drive.
• Email Management
• Social Media Management
• Video Editing
• Logo Creation, Photographic Ads, Photo Editing
INDUSTRIES WORKED:
• Retail, Sales and B2B
• Airlines
• Healthcare
• Information and Technology
