Customer Support & Property Management Specialist with 4+ years of experience handling tenant relations, collections, and operations for US-based clients. Proven ability to manage high-volume customer interactions, resolve billing and account issues, and maintain strong client relationships. Experienced in property management systems, CRM tools, and day-to-day operations, helping businesses improve efficiency and customer satisfaction. Experienced in handling US-based clients across multiple time zones while maintaining high service standards and response times.