A seasoned BPO professional with over 7 years of experience in customer service, technical support, and travel consulting. Proven track record in performance and leadership, having served as a Subject Matter Expert, Quality Analyst Intern, Team Lead Intern, and Business Process Trainer Intern. Recognized as a Top Agent and Top SME, and a Certified Business Trainer, I bring strong communication skills, in-depth process knowledge, and a passion for delivering excellent customer experiences.
