Hi!
I have extensive experience as a customer service representative for Anthem BCBS, a health insurance company. Additionally, I have worked as a CSR for T-Mobile Rebates, a Mobile telecommunication company, and TCC, an E-commerce company based in the US. Additionally, I have experience as a Virtual Assistant - Creative Financial Aid Advocate for a US-based company that helps patients reduce their medical expenses. In this role, I regularly contact hospital providers, insurance companies, and collection agencies to negotiate a settlement discount and assist patients in applying for charity care or financial aid programs to lower their medical bills. I also managed various administrative tasks, including lead generation, data entry, email management, calendar administration, appointment scheduling, and document management.
Let's talk and discuss how I can best contribute to your business! ^_^
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Why me?
Listed below are the stuff I have experience with that will surely help your project successfully:
• Finance
• Negotiation
• Medical Billing and Coding
• Debt Collections
• Administrative Management
• Insurance HIPAA Verifier
• Customer Support & Service
• Client Relations Management
• Email Management
• Chat Support
• Lead Generation
• Cold Calling
• Data Gathering
• Data & Document Organization
• Data Entry
• Database Clean Up and Updating
• Graphic Design
• Video Editing
• E-commerce Product Listing
• Social Media Management
• Content Writing
• Basic Knowledge in Digital Marketing
Tools that I'm familiar with:
• Pipedrive
• Creatio
• Apollo
• Hunter
• Snov
• RocketReach
• Verifalia
• Switch
• LetterStream
• RightSignature
• Slack
• LinkedIn Sales Navigator
• Konnnektive
• Canva
• Capcut
• OneDrive
• Google Sheet
• Microsoft Office
• Google Workspace
• Google Calendar
• Citrix
• Ring Central
• Salesforce
• Social Media Apps
• Adobe Photoshop
• Shopify
• Amazon
Verified
