I ALWAYS STRIVE WITH INTEGRITY TO PROVIDE EXCELLENCE!
STR property management
listing optimization
competitors check
price strategist
Knowledge on claims
optimizing Airbnb
Guest communication
appointment setting
Managing V-----------
I'd like to provide services that may help your businesses and make it easier for my clients. I have experience as a quality assurance analyst and CSR for 2 years, I am responsible for monitoring, calibrating, and supporting the quality standards between clients. Evaluate voice interactions based on customer service skills, product knowledge, technical skills, policy procedures, and compliance adherence to ensure client quality and customer satisfaction goals are met or addressed in a timely manner. Maintain all documented quality processes. provide coaching and feedback to ensure customer service meets quality standards. Initiate and participate in process improvement activities. re-evaluating to avoid any compliance issues in the future.
As I want to strive more, I attended the Filipino Virtual Assistance Academy and the STR Property Management course to obtain the skills that can also help in your businesses.
Here is the list of tasks that I can offer you:
answering customer inquiries via phone, email, and chat
social media content creation
social media account creation and management
monitor daily stats and revenue
website creation
you tube Optimization
search engine Optimization
property management system
listing optimization
competitors check
price strategist
knowledge on claims
optimizing Airbnb
guest communication
I am very dedicated and passionate about everything that I do. I'm very keen on details, organized, and work with efficiency on all the tasks that I work on and will do. I am reliable and can work on my own.
I can also help you with the following administrative tasks:
Data entry
Web research
Lead generationEmail management
Ms Office
CRM database management
forms and files management
I assure you that I will help you with your task on time with quality work and client satisfaction.
Please feel free to contact me! It is an honor to serve you!
