Hi! I’m Dan, an experienced IT and customer support professional with over 10 years of experience working with global companies like TechMahindra, Accenture, and TATA.
I specialize in technical troubleshooting, Microsoft 365, POS systems, and broadband/NBN support. I’m comfortable helping customers via call, email, or chat, and I follow best practices to resolve issues fast and within deadlines. I also have a background in teaching computers, so I explain things clearly and simply.
Reliable, easy to work with, and ready to deliver great results remotely!
Skills: Technical Support | M365 | POS & Hardware | ITIL | Customer Service | Remote Support