I am a proactive Virtual Assistant Manager, Operations Lead, and Coach dedicated to helping founders, executives, and growing businesses thrive. By combining structured operational systems, human-centered coaching, and modern AI tools, I eliminate administrative friction so leaders can focus on high-impact growth.
My leadership journey includes mentoring high-performing Remote Executive Assistants (REAs) at 2xYou and leading customer service teams as an Operations Supervisor at Teleperformance. I specialize in designing scalable onboarding journeys, coaching professionals using proven frameworks, and implementing AI-driven workflows that keep operations efficient, reliable, and organized.
Core Expertise Highlights:
Remote Team Leadership & Coaching: Designing gamified training programs, conducting structured 1-on-1 coaching, and mentoring Executive Assistants to achieve peak operational performance.
AI & Workflow Automation: Leveraging custom AI prompting, ChatGPT assistants, and smart integrations to automate routine admin tasks, summarize complex data, and build standard operating procedures (SOPs).
Executive & Operational Support: Multi-time-zone calendar management, inbox triage, CRM tracking, travel coordination, and proactive project oversight.
Project & Knowledge Systems: Building centralized command centers and clear workflows using Notion, Asana, ClickUp, and Google Workspace.
Design & Content Strategy: Creating polished visual assets, presentations, and marketing collateral using Canva, Adobe Photoshop, and Adobe Lightroom.