- **Manage Prescriptions & Refills:** - Process refills and update patient records in pharmacy software. - Contact doctors for prescription renewals or approvals.
- **Handle Insurance:** - Verify insurance coverage and costs for patients. - Fix issues with claims or prior authorizations.
- **Admin & Patient Tasks:** - Retrieve and document patient lab results for therapy monitoring. - Call patients to confirm delivery times and address questions. - Manage emails (e.g., orders, insurance updates, provider requests).
- **Organize Supplies & Compliance:** - Track IV supplies (bags, tubes, medications). - Follow safety, privacy, and pharmacy regulations.
- **Team Collaboration:** - Work with home health nurses, hospitals, and doctor’s offices to coordinate care. - Assist head pharmacists and managers with reports, orders, and daily tasks.
- **Patient Support:** - Teach patients/caregivers to use IV treatments at home. - Schedule deliveries and troubleshoot issues.
**Skills:** -HIPAA Certified - Strong computer skills (pharmacy software, email, lab systems). - Organized, detail-focused, and good communication.
**Workplace:** - Fast-paced, team-oriented environment with strict safety rules. - Regular communication with patients, healthcare teams, and managers.