IT Professional with 5 years of working experience in technical
support field, then ventured the world of ecommerce thru different
platforms & social medias. I'm a detail-oriented and passionate
individual, Always eager to learn new ways.
Skills & Knowledge:
1. Customer/Client Relations
2. Office 365 Administration
3. Technical Troubleshooting
4. Ticketing and escalation
5. Problem-solving and
resourcefulness
6. Research and Data Entry
7. Admin and Organization
8. Email & Chat Support
Tools Familiarity:
Microsoft Office
Office 365
Sharepoint
Google Workspace
Canva
ServiceNow <8efe80624d780eba0c6493ec45140364>Facebook Meta Ads Campaign
Zendesk
Manage Engine
Jira
Calendly
