I am a dynamic Operations and Order Management Specialist with over 10 years of experience supporting global B2B clients across APAC, ANZ, EMEA, and AMER. My expertise spans end-to-end Order-to-Cash workflows, AP/AR processes, invoicing, dispute resolution, shipment tracking, vendor coordination, and post-order auditing.
I have worked with leading companies such as Medtronic, Google (via HCL Technologies), Philips, Ingram Micro, and major financial institutions, where I consistently ensured accuracy, compliance, and timely execution of critical business operations. My background also includes executive support, documentation, reporting, and calendar management, making me highly versatile in both operations and administrative roles.
Key Skills & Tools:
SAP, Salesforce, Oracle, QuickBooks, Google Workspace, Microsoft Office
Vendor portals, CRM systems, and ticket/SLA monitoring tools
Canva, Filmora, CapCut for content creation and design support
Strong analytical thinking, multitasking, adaptability, and emotionally intelligent communication
I am recognized for reliability, precision, and adaptability in fast-paced environments whether onsite or remote. With a proven track record in streamlining processes and supporting cross-functional teams, I am confident in delivering operational excellence and administrative efficiency to help businesses scale and succeed.
