With over 18 years of experience in most IT industries, I am a Level 2 AMR Support Engineer at Körber Supply Chain, a global leader in supply chain automation and software solutions. I hold ITIL V3 and Certified Lean Six Sigma White Belt credentials, demonstrating my commitment to quality and continuous improvement in IT service management and delivery.I specialize in resolving technical issues and managing backend infrastructures, and I am a computer hardware expert. I also have extensive experience repairing and servicing GEEK+ AMR (Autonomous Mobile Robots) machines and equipment and implementing and integrating AMR systems for large-scale distribution centers. I have played a major role in successfully launching the Philippines' first autonomous mobile robot system for a leading retail company using GEEK+ P500 and S20 robots.Aside from these, I also have 3 years of experience managing data center daily operations – from simple cross-connect activity, rack and stack, and remote hands tasks to complex configuration activity for offshore clients.