To secure a challenging position in a reputable organization to expand my learning, knowledge, and skills. I am a dedicated and highly adaptable professional with strong experience across customer service, sales, operations, and executive support. Over the years, I have built a career defined by reliability, performance, and consistent growth, transitioning seamlessly from frontline roles to leadership, support, and administrative functions.
My career began in customer-facing positions, including cashiering, dental assistance, and clinic reception, where I developed my communication skills, attention to detail, and ability to work efficiently under pressure. I later transitioned into telemarketing and telesales, where I achieved top performance rankings in Lalamove PH—earning Top 1 to Top 3 Sales Performer for Q2 & Q3 and delivering strong KPI and closed-target results.
With proven capabilities in sales strategy, lead generation, CRM management, and client relationship-building, I advanced to the role of Sales Executive, consistently meeting daily, weekly, and monthly sales objectives while managing proposals, pipelines, and customer concerns professionally.
In 2022, I expanded my expertise into operations as a Driver Operations Associate for Lalamove PH, where I handled end-to-end driver onboarding, training, quality control, stock management, and special project execution. My performance was recognized as the Top 2 Performer of November 2022 and 100% Quality Assurance for January, highlighting my commitment to process excellence and operational accuracy.
In 2024, I continued my career abroad as a Sales Associate at Riva Women in Kuwait, where I delivered exceptional customer experiences, managed inventory, processed transactions, and supported retail operations with professionalism and a service-oriented approach.
Currently, I serve a dual role at Armada Retail Concept Co. as an Executive Assistant and Licensed Coordinator. I manage high-level administrative responsibilities—including calendar management, travel arrangements, correspondence, reporting, and personal tasks—while also handling licensing applications, renewals, compliance, documentation, and coordination with external agencies. This unique combination of roles reflects my versatility, trustworthiness, and ability to handle sensitive, fast-paced, and high-responsibility tasks.
Driven, hardworking, and continuously learning, I aim to bring value to every organization I join. I take pride in my strong work ethic, excellent communication skills, and ability to adapt quickly to new challenges. I am committed to contributing positively to a reputable company where I can further develop my skills and grow professionally.
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