CCNA-certified in Routing & Switching with three years of experience as a NOC Analyst/Technical Support. One year of experience as a Tier 2 Technical Support for AT&T BVOIP IPFLEX service. Strong expertise in analyzing and troubleshooting a wide range of network issues.
Technical Knowledge:
• Cisco and Edgewater Routers
• Cisco Switches• Routing Protocols – RIP, EIGRP, OSPF, BGP, Static
• Switching – VLAN, STP, VTP, ETHERCHANNEL, SPAN• Operating Systems – Cisco IOS, Windows
• SIP, PBX systems, VOIP phones, Fax Machines• Others – DNS, DHCP, TCP/IP, NAT, PAT, IPV6
Key SkillsCloud Resources, DHCP, EBGP, EIGRP, FHRP, GRE, Infrastructure Components, IPV4 and IPV6 Addressing, LAN Switching, Network Programmability, Network Security, Network Topologies, OSPF, PPPoE, QOS, RIPv2, Static and Dynamic Routing, Troubleshooting, WAN Topologies
