I've been with BPO industry for almost 8 years as a customer service associate and collections officer. I am trained to assist customers by taking calls and by sending emails. Being with BPO this long, I've learned how to be a team player. I am able to work well both in a team environment as well as using own initiative. I am an enthusiastic, self-motivated, reliable, responsible and hard working person. I am able to work well under pressure and adhere to strict deadlines.